Core Service Disruption
Resolved·Full outage

This issue has been resolved and systems are operating normally.

Thank you for your patience, and we apologize for any inconvenience.

Mon, Dec 15, 2025, 08:28 PM
(2 weeks ago)
·
Affected components
Accounting Product
HR Product
MyPatriot Worker Portal (Mobile)
MyPatriot Worker Portal (Web)
Payroll Product
Time/Attendance Product
Updates

Resolved

This issue has been resolved and systems are operating normally.

Thank you for your patience, and we apologize for any inconvenience.

Mon, Dec 15, 2025, 08:28 PM

Monitoring

A fix has been implemented and we are monitoring the results.

We will continue to observe system performance to ensure stability.

Mon, Dec 15, 2025, 04:35 PM(3 hours earlier)

Identified

We have identified the root cause of the issue and are working on a fix.

We will share another update once mitigation is in place.

Mon, Dec 15, 2025, 03:29 PM(1 hour earlier)

Investigating

We are currently investigating reports of an issue affecting some users.

Our team is actively working to identify the cause and will provide updates as we learn more.

Mon, Dec 15, 2025, 03:09 PM(20 minutes earlier)